mixam.ca Reviews

406  Excellent
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

TOTALLY SATISFIED

Hello, I am completely satisfied with the result. The quality is exceptional beyond my expectations. I consider that the price is also very affordable becoming a very interesting option for self-publishing and small quantities. Thank you MIXAM for not being my last project with you.

Pascal Clément / Quebec, Canada.

Bonjour Je suis entièrement satisfait du résultat. La qualité est exceptionnel au delà de mes attentes. Je considère que le prix est également très abordable devenant un option fort intéressante pour de l'auto édition et des petites quantités. Merci MIXAM de ne sera pas mon dernier projet avec vous.
Pascal Clément / Québec, Canada.

Date of experience: April 24, 2024


Rated 5 out of 5 stars

The quality of the printing is amazing

The quality of the printing is amazing! I am very satisfied with my purchase and will definitely order here again!
The only constructive feedback I have is with the delivery, which I understand is quite out of your control but it took sooooo long. Plus it was delayed which is really the only downside.
Thanks again!

Date of experience: April 25, 2024


Rated 4 out of 5 stars

Pretty happy with Mixam

Pretty happy with Mixam! The built-in design tool was super useful for a beginner like me. Loss one star because one of the three copies we ordered has a slight defect, all the photos on the right pages came out quite blurry because one or more of the print layers didn't align with the other layers. This is most likely a printer error, so I understand that there's not much that can be done about it...Overall, still a very well constructed hard cover photo book.

Date of experience: April 25, 2024

Reply from mixam.ca

Hi There, Many Thanks for this great feedback and we are so pleased you found the Design on line tool so helpful.
We are sorry to hear this way if there was an issue with 1 copy, as if something is not quite right we would really love the opportunity to take a look, and see what we may be able to do to help, so please do get in contact.


Rated 5 out of 5 stars

Great experience

Great experience! Faster shipping than expected, and delivery was cheaper then my previous orders, which I really appreciate since corporate greed has squeezed finances to oblivion in the hellish landscape of late stage capitalism. Would highly recommend them to anyone looking to print a run of their books or comics!

Date of experience: April 16, 2024


Rated 5 out of 5 stars

Great product/service

Great product/service, printed a hardcover book which turned out great! It was just challenging to get the cover in the format that I wanted! Consider having a word document template for the cover! Other than that would definitely recommend for your printing needs!

Date of experience: April 19, 2024


Rated 5 out of 5 stars

Nice colouring books

I have ordered from Mixam a few times and the quality has always met my expectations. The image quality and binding is solid, and the paper quality is good too. Shipping is quick as well. Just as a side note to improve- might be nice to have some more recycled/eco-friendly paper options!

Date of experience: March 18, 2024


Rated 5 out of 5 stars

Just received my second order from…

Just received my second order from Mixam and am once again thrilled with the quality. As a photographer it is very important that my work be reproduced accurately and Mixam has done so now twice. They also worked with me to push my order quickly and upgrade shipping so I could have it on hand in time for a major trade show. Thanks!

Date of experience: April 25, 2024


Rated 5 out of 5 stars

Simple to use and great customer support!

I wanted to make a children's book out of a few stories my sister wrote. I am 60, and not very tech savvy. So I looked around extensively for a site that I could use. And Mixam looked like the simplest and most intuitive. I was right. The online instructions were relatively simple and the requirements quite flexible. And best of all, if I got stuck, I was always able to get help immediately from a live person on the phone, who was not only expert, but patient with me. Then, when I was done and my order sent in, the finished product arrived sooner than expected, and the quality of it was unexpectedly above my expectations. And all this for a very reasonable cost. I definitely recommend this service.

Date of experience: April 17, 2024


Rated 5 out of 5 stars

Great quality.

Great quality.
Slow shipping.
I'd buy again and recommend to others.

Date of experience: April 26, 2024


Rated 5 out of 5 stars

I'm in love with my order!

I'm in love with my order!

I first placed a test print, it wasn't cheap, but I understand why that is. I loved the quality of it and it allowed me to understand what changes to make for my final product. I then ordered 140 copies of my photo book and within my release weekend was able to sell enough copies to cover my printing cost! Everyone has commented on the quality of the print and continue to ask me where I got it done! super satisfied

Date of experience: April 15, 2024


Rated 5 out of 5 stars

Children’s Book Printing

They communicated to make sure the format was correct. The books turned out exactly how I wanted and were pretty good quality. Colours were vibrant and don’t seem like they will bleed.

Date of experience: April 11, 2024


Rated 5 out of 5 stars

Mixam met all my expectations

Mixam was a pleasure to work with. They answered all our questions in a timely manor and delivered a top notch product on time. I would happily work with them again.

Date of experience: April 23, 2024


Rated 4 out of 5 stars

Books look great...

Books look great...one star less as the corners were bent from the shipping department stuffing them into the shipping box.

Date of experience: April 23, 2024

Reply from mixam.ca

Hello Jaimie, thank you for your review! We’re delighted to hear that you’re pleased with how the books turned out. However, we’re truly sorry to learn about the issue with the bent corners. We appreciate you bringing this to our attention, and if there's anything more you’d like to share about your experience or if you need assistance with this order, please feel free to email us at team@mixam.ca or log the information under your corresponding order number. Thanks again, and we look forward to giving you better experience next time.


Rated 3 out of 5 stars

3 starts, half of order came damaged

Good quality printing and fast shipping, but half of my order came with bent /damaged corners

Date of experience: April 16, 2024

Reply from mixam.ca

Hello Emily, We are sorry to hear there may have been damage to your order . We can see that you emailed us yesterday around 7.30pm and will be in contact within one working day. If something goes wrong we really appreciate the opportunity to put it right and hope that once we have resolved this for you your star rating may change.


Rated 5 out of 5 stars

FIRST TIME USER

I was in charge of compiling our (5 siblings) family story....lots of text and pictures...and ever expanding. I made good use of the "chat" feature. There was always someone around to help out...promptly. I appreciated the fact that there were no deadlines. I was free to review/edit/delete/add material as the project grew and with the preview feature, I knew exactly what the final product would look like before I finally placed my order. The cost was much lower than I had expected and I could order as many or as few copies as needed. I am very pleased with the finished product which arrived when promised. I have no experience with other printing companies so cannot make comparisons....but Mixam far exceeded my expectations and I would highly recommend them. I did have a few problems initially with figuring out how to navigate the site, but, as noted earlier...help was always at hand.

Date of experience: April 03, 2024


Rated 5 out of 5 stars

First Timer

This was my first time making a book. 100 pages turned out to be a bit overwhelming. So much to learn. I ran into some problems uploading my pages especially the book cover/spine. The designers were very helpful and encouraged me each step of the way. I am really pleased with the final product which actually arrived a day earlier than projected. I had been nervous about how the colours would turn out but they are fabulous. Thank you!

Date of experience: April 02, 2024


Rated 5 out of 5 stars

Great Work

The book I received was well constructed and on time and the customer service both by "messages" and by phone call were helpful and provided me with the information I needed to prepare the book for printing. I am well satisfied with this company, so much so, I have ordered two more times.

Date of experience: March 19, 2024